• Next day delivery
  • Installation service available
  • Buy back on all products
  • Rated Excellent

Trainee Account Manager

Littlehampton, West Sussex

Reporting to: Sales Team Leader

Salary: £22,000 per annum + commission (after 3 months)

Location: Littlehampton


Job Purpose

To contribute to the general smooth running of the sales department and the company by providing administrative support to Account Managers. To provide excellent customer service and contribute to generating sales, whilst helping to manage existing client accounts. The post provides an opportunity to learn and train to become an account manager.


Principle Duties & Accountabilities

The specific accountabilities of this flexible role may alter from time to time to meet the needs of the company, but accountabilities will include (or be equivalent in nature to) those listed below:

  • Supporting Account Managers to look after a portfolio of customers on behalf of some of the biggest names in the industry
  • Assisting the Sales Team Leader with administrative duties such as processing hire contracts and purchase orders
  • Contributing to the contract administration process by managing the associated documentation
  • Helping to facilitate sales enquiries predominantly by answering the phone and responding to emails
  • Making outbound calls to customers and suppliers
  • Evaluating customer needs
  • Liaising with, and serving as the point of contact for customers on contractual matters
  • Helping to plan the advance co-ordination and scheduling of resources to assist in the performance of the contract administration process
  • Liaising with the Operations team to ensure that jobs are carried out and completed accurately
  • Ordering materials and raising the associated purchase orders to ensure each job is invoiced accordingly
  • Dealing with suppliers, clients and subcontractors queries and resolving disputes in a timely manner
  • Updating data on spreadsheets
  • Working with our sales electronic system
  • Documenting significant events
  • Maintaining appropriate records


Role Demands

The role may require working antisocial hours and on occasion being away from home for a few days for training purposes.


Level of Knowledge & Experience

  • Sales experience
  • Relevant experience gained in any commercial area involving contact with customers
  • Experience of computerised systems essential
  • MS Office experience is essential
  • Strong understanding of the working of an office
  • Experience of the construction industry an advantage but not essential



  • Excellent communication skills
  • The ability to develop in-depth knowledge of our products and markets
  • Ability to analyse situations and make decisions accordingly
  • Ability to gain trust and respect of team members and customers in order to develop relationships
  • The ability to work well on your own and as part of a team
  • Good organisational, planning and time management skills
  • The ability to pay attention to detail
  • Good numerical skills
  • Excellent IT skills



  • Enthusiasm for the role
  • Aware of personal strength and development needs
  • Be able to multitask and handle several client accounts
  • Flexible, self-motivated and confident
  • Have initiative and focus
  • Determined with the drive to work towards targets
  • A good business sense and a professional manner


Why join SafeSite?

  • 28 days holiday (including bank holidays)
  • Additional one day of holiday per year of service up to 5 years
  • Pension scheme
  • On-site gym free to use for all members of staff
  • Corporate gym membership to a local martial arts gym
  • Discounts at many major retailers
  • Employee Assistance Program
  • Staff social events such as our Annual Christmas Party and Summer BBQ
  • On site parking

Apply for this role

Please fill out the form below

Contact us

SafeSite Facilities Ltd
Unit 1, Martello Enterprise Centre,
Courtwick Lane
West Sussex
BN17 7PA

Call: 0800 012 5352

Registered Company: 6885921